E-mailing has become more than just exchanging information. You often e-mail people you've never seen in real life. Whenever you're communicating with another person via e-mail, it's very important to take great care of your language, phrasing and message formatting. How can you build a good relationship with a person you've never met?

This ninety-minute workshop will let you discover how you can build relations using the limitations and features of e-mail. So that you can make sure that you will be able to forge 'real' relationships in the virtual world.

Make the click on both sides of the "Send" button.

Important! This online workshop makes use of WebEx technology. Make sure you've visited www.webex.com and have configured your browser appropriately before you attend this meeting.